We clean a wide range of properties: residential homes, commercial buildings, offices, retail spaces, industrial facilities, healthcare facilities, educational institutions, and more.
Yes — we bring all our own supplies and equipment, including eco‑friendly, non‑toxic products that are safe for families, pets, and sensitive environments.
Yes. We are fully licensed and insured while serving London, Ontario and surrounding areas — this protects your property and gives you peace of mind.
Absolutely. We offer one-time deep cleans, recurring maintenance, and custom packages tailored to your needs, schedule, and budget.
You can book through our online system, call us, or email. Once we confirm your date, time, and payment, your appointment is secured.
Same-day service is sometimes available depending on our schedule. Contact us and we’ll check availability for your area.
We recommend booking at least 48 hours in advance to secure your preferred time. For larger or specialty cleans, book one to two weeks ahead when possible.
We require at least 24 hours’ notice for cancellations or rescheduling. Cancellations within 24 hours incur a $25 fee. If our team cannot access your home or the job condition is significantly different, a 50% fee may apply.
For safety and efficiency we don’t provide: cleaning animal waste, mold remediation, exterior garage/patio cleaning, moving heavy furniture, crawl space/attic cleaning, cleaning hazardous bodily fluids, work in homes with active infestations, dishwashing, full wall/ceiling cleaning, or cleaning fixtures above 8 feet.
Yes — please pick up toys and laundry, load dishes, and minimize clutter so our team can focus on deep cleaning rather than tidying.
During summer, indoor temperature should be around 20–21°C (68–70°F) upon arrival. If it exceeds 23°C (73°F) we may need to postpone service and a cancellation fee could apply.
We accept approved credit cards.
Yes — we offer discounts for weekly, bi-weekly, and monthly cleaning schedules.
Booking form prices are estimates and may change based on actual property condition and size at the time of service.
If you’re not happy, contact us within 24 hours and we’ll return to address any issues at no extra cost.
Occasionally we take photos or short videos for quality control and marketing. We never include personal or identifying details — let us know if you’d prefer not to be photographed.
We follow strict privacy practices — your details are used only to provide and manage services and are never sold. See our Privacy Policy for full details.
See why so many trust Extra Scrub for their cleaning needs.
